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Ensuring you have a positive experience purchasing my artwork is a top priority for me. I’ve tried to make the process of purchasing artwork on-line as seamless as possible. I frequently hear that my original paintings look better in real life than in a photograph because the texture of the black lines really stands out. So, if you like an image on-line, I think you will like it even better in person.
To help make your experience worry free, I offer a 100% money back guarantee if contacted within the first 14 days of purchase on original artwork, greeting cards, jewelry, and prints. Items must be shipped back within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please contact me immediately if you have any questions or concerns about your order firstname.lastname@example.org.
Unfortunately, due to the nature of custom prints and commission paintings, I’m unable to offer a full money back guarantee on these items, unless they arrive damaged or defective. However, I have developed a process where your approval is required every step of the way and your feedback is welcome and encouraged. When we work together to create a custom piece I provide pencil sketch proofs, color diagrams and photo images of your finished work before it's shipped out. All these steps are to safeguard against surprises.
If for any reason you are unhappy with your custom order please contact me at email@example.com and I will do everything I can to rectify the issue in a timely manner.
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To help make your experience worry free, I offer a 100% money back guarantee if contacted within the first 14 days of purchase on original artwork, greeting cards, jewelry, and prints. Items must be shipped back within 30 days of delivery. Visit www.kathylycka.com/guarantee for full details
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I use only the finest, professional quality artist materials. My creations are designed to last, so you’ll treasure your new piece for years to come. Visit www.kathylycka.com/materials for full details.
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