Ensuring you have a positive experience purchasing my artwork is a top priority for me. I’ve tried to make the process of purchasing artwork on-line as seamless as possible. I frequently hear that my paintings look better in real life than in a photograph because the texture of the black lines really stand out. So, if you like an image on-line, I think you will like it even better in person.
To help make your experience worry free, I offer a 100% money back guarantee within the first 15 days of purchase on all original artwork, art cards and prints (not including custom prints). Please contact me immediately if you have any questions or concerns about your order. No question is too big or small firstname.lastname@example.org.
Unfortunately, due to the nature of custom prints and custom painting projects I’m unable to offer a full money back guarantee on these items. However, I have developed a process where your approval is required every step of the way and your feedback is welcome and encouraged. When we work together to create a custom piece I provide pencil sketch proofs, colour listings and an image of your finished work before I ship it out. All these steps are to safeguard against surprises. Visit my ‘Made For You’ section for a full, detailed write-up of the process here.
If for any reason you are unhappy with your custom order please contact me at email@example.com and I will do everything I can to rectify the issue in a timely manner.